Frequently Asked Questions

Find answers to common questions about our advanced painkiller research and development for chronic patients.

Why live-in care rather than a care home?

Live-in care not only removes the emotional stress associated with moving home,it also ensures the person

needing care gets a level of attention andcompanionship far beyond what they’d get at a care home, where a care worker’s focus is divided.

How long does it take to get everything arranged?

This depends on your requirements. If your family’s care needs are urgent, we’re able to act quickly – putting everything in place in as little as 24 hours.

How can I be sure that live-in care is right for my family?

Arranging care is a big moment for a family. We understand the gravity of the decision. That’s why the first week of care with us is a trial. If you’re not completely happy, you’re able to end care with us with very little notice.

Will I have to have monthly contract?

No, we have a rolling agreement. We ask that if you’d like to terminate care with us that you provide us with two weeks’ notice.

Managing Dementia Symptoms

Whether it’s confusion, sundowning, or agitation, carers provide specialized support to ease challenges.

Medication Reminders

Familiar routines provide comfort. Carers support set times for meals, bathing, and social activities, helping maintain independence.

Maintaining a Routine

Ensuring the right dose at the right time, carers provide reminders to keep medication schedules on track.

24/7 Supervision & Safety

Having someone around prevents accidents—like leaving the stove on—keeping your loved one safe.

How can I be sure that live-in care is right for my family?

Arranging care is a big moment for a family. We understand the gravity of the decision. That’s why the first week of care with us is a trial. If you’re not completely happy, you’re able to end care with us with very little notice.

What is live in care?

Getting older shouldn’t mean giving up the things that make you who you are. Live-in care can help you keep the life you know, all while getting the care you need.

Live later life your way!

Live-in care gives people the choice to be cared for in their own homes. We’ll help you find an experienced and trusted carer who’ll move in, get to know you and how you like things, and provide truly personalised care.

What is Part time care?

We offer both live-in care and short-term care services, tailored to meet your specific needs. All our caregivers certified, thoroughly vetted and undergo background checks to ensure they are qualified and trustworthy.

What type of care do you provide? & How do you select your caregiver?

We offer both live-in care and short-term care services, tailored to meet your specific needs. All our caregivers certified, thoroughly vetted and undergo background checks to ensure they are qualified and trustworthy.

Can I apply to be a part of the team or work as a carer?

Yes, the Carepal offers comprehensive consulting, management, design, and research solutions. Our vision is to be at the forefront of Healthcare innovation, fostering a global community of Health-Tech and enthusiasts united by a passion for creating spaces.

Can i request a male or female carer?

Yes, we give you the choice if you’d prefer a male or female carer, simply let us know if you or your loved one has a preference.

How long does it take to get everything arranged?

This depends on your requirements. If your family’s care needs are urgent, we’re able to act quickly – putting everything in place in as little as 24 hours.

Will a live-in carer look after my loved one’s personal needs?

Absolutely. Live-in carers offer assistance with a huge range of day-to-day requirements – including hygiene and grooming. Putting your loved one at ease during this sort of care is tricky, but live-in carers are uniquely positioned to do just that. They can devote the time and attention required to build trust, as well as get to know just how much help they need to offer..

Do Live-in Carers provide night-time support?

Ensuring affordability and accessibility is a key consideration in our development process. We recognize that many chronic pain patients face ongoing treatment costs, and an effective solution must be economically sustainable for long-term use.

How does live-in care work once in place?

When someone new moves into the home, it can take a bit of time to settle in. It takes time to build a routine that you’re all comfortable with. With Elder, your needs will always shape your care schedule so that it’s personal to you. Usually, your carer will stay with you for around four weeks (although this is flexible depending on your needs), before taking their first week off to rest and recharge. We’ll work with you to help you secure a temporary carer you’re happy with, who can move in and provide respite care while your main carer is away. They’ll arrive between 12-2pm on their first day for a handover with your main carer.